Privacy policy

Your privacy matters to us. This policy explains what personal information we collect, why we collect it, and how we use it when you shop with MiniME or use our website.

WHAT WE COLLECT

When you place an order, contact us, or subscribe to our communications, we may collect information including:

your name
email address
phone number
billing and delivery address
order and purchase history
information you provide when contacting us
information about how you use our website

We do not store your full payment card details.

Payments are processed securely by our payment provider, who acts as a data controller in relation to your payment information. Please see your payment provider's privacy policy for more information about how that information is processed.

HOW WE USE YOUR INFORMATION

We use your personal information to:

process and deliver your orders
process payments, returns and refunds
communicate with you about your order
provide customer support
operate and improve our website and services
prevent fraud and protect our business
send you news, offers or information about new collections where you have chosen to receive marketing communications

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

WHO WE SHARE YOUR INFORMATION WITH

We only share personal information where necessary to operate our business and provide our services.

This may include our payment provider, delivery partners, website and hosting providers, email and marketing platforms, analytics providers, and other service providers that help us operate our online store.

We may also disclose information where required by law or a competent authority.

We do not sell your personal information.

COOKIES

Our website may use cookies and similar technologies to keep essential features such as your shopping basket working, remember preferences, understand how our website is used, and improve your shopping experience.

Where required, you can manage your cookie preferences through the options provided on our website.

YOUR RIGHTS

Subject to applicable UAE law, you may have rights in relation to your personal information, including the right to request access to or correction of your data and, in certain circumstances, request its deletion.

To make a request, email hello@wearminime.com.

We aim to respond to privacy requests within 30 days.

HOW LONG WE KEEP YOUR INFORMATION

We keep order and transaction records for as long as necessary to operate our business and comply with applicable legal, accounting and regulatory requirements.

Marketing contact information is kept until you unsubscribe or otherwise ask us to stop using it for marketing.

DATA PROTECTION

We take reasonable technical and organisational measures to protect the personal information we hold.

We process personal data in accordance with applicable UAE data protection laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.